Introduction

My Biggest Little Dream Studio ("MBLD," "we," or "us"), located at 220-2238 Yukon Street, Vancouver, BC V5Y 3P2 and accessible through mbldstudio.com, is committed to protecting the privacy of our website visitors and studio clients.

This Privacy Policy explains how we collect, use, and disclose personal information in connection with your use of our website and services.

We encourage you to review this Privacy Policy periodically as we may update it from time to time.

If we make any significant changes, we will notify you by email (if you have subscribed) or by posting a notice on our website.

If you have any questions or require further information about our data handling practices, please contact us at office@mbldstudio.com.

Information We Collect

We collect information about you in a few different ways:

Information you provide directly

We only collect personal information from you when you choose to provide it, such as when you:

• Book our studio space

• Create a customer account

• Contact us with inquiries

• Sign up for our newsletter or other marketing communications

• Participate in surveys or contests

• The specific types of information we collect may include:

  • Usage data: Details of your website visits, such as Page views, Accessed resources, Traffic data, Location data (with your consent), IP address, Device information (browser type, operating system), Cookies and similar tracking technologies (explained below)

  • Personal details: Your name, email address, billing and delivery addresses, phone number, and any other information you voluntarily provide, such as your social media handles, links, photos, videos, or footage submitted through our website forms.

  • Profile data: Information associated with your user account, including your username, password, and past booking history.

  • Additional details: When you sign up for our mailing list, you may also provide optional information like your gender, date of birth, or product preferences. We use this information with your consent for analyzing sales trends and improving our services and marketing approach.

Information you provide automatically

When you visit our website, we may automatically collect certain technical information about your device and browsing activity, such as:

• Page views and accessed resources.

• Traffic data and location data (if you allow your browser to share this information).

• Information collected through cookies and similar tracking technologies (explained below).

Cookies & On-Site Information

Cookies are small text files that are stored on your computer or device when you visit a website.

They allow the website to remember your actions and preferences over time.

We use cookies on our website to:

• Keep track of items in your shopping cart.

• Remember your login information so you don't have to re-enter it each time you visit.

• Analyze how you use our website so we can improve your experience.

You can control how cookies are used by adjusting the settings on your web browser.

You can choose to accept all cookies, reject all cookies, or be notified when a cookie is set.

You can also delete cookies that have already been set. For more information about cookies, you can visit AboutCookies.org.

How We Use Your Information

We use the information we collect about you for the following purposes:

• To process your studio bookings and provide the services you request.

  • This may include contacting you about your booking, sending reminders, or updating you on any changes or issues related to your reservation.

• To respond to your inquiries and provide customer support.

• To send you information you have requested,

  • Such as newsletters or updates about our services and products. We will only do this with your explicit consent.

• To analyze sales data and improve our services and marketing strategies.

• To personalize your website experience and present you with relevant content and offers.

• To comply with legal and regulatory requirements.

Direct Marketing and Opt-Out Options

We will only send you marketing communications with your explicit consent. If you have agreed to receive marketing emails from us, you can always opt out at any time by:

• Clicking the unsubscribe link at the bottom of any marketing email you receive from us.

• Sending an email to unsubscribe@mbldstudio.com.

We will never share your personal information with third parties for their own unrelated marketing purposes.

Third-Party Sharing

We may share your personal information with third-party service providers who assist us in providing our services, such as:

• Payment processors (e.g., Stripe, Wave)

• Scheduling and booking platforms (e.g., Once Hub, Google Calendar)

• Website and marketing platform providers (e.g., Squarespace)

• Analytics providers (e.g., Google)

• Hired marketing and analysis freelancers

• Advertisers

We will only share the information necessary for these third parties to provide their services, and we will only share your personal information with third-party service providers who are obligated to protect your information and comply with applicable data privacy regulations.

Data Security

We take the security of your personal information seriously.

We use a variety of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no website or internet transmission is completely secure.

While we strive to protect your information, we cannot guarantee its absolute security.

Additional Considerations

• We strive to be clear and concise in our language throughout this policy.

• We have structured this policy logically to make it easy for you to find the information you need.

• We are committed to making our website accessible to users with disabilities.

• We are committed to complying with applicable data privacy regulations, such as the General Data Protection Regulation (GDPR) if you are located in the European Union.

• This Privacy Policy applies only to information collected through our website and services. It does not apply to information collected offline or through third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

We will notify you of any significant changes by sending an email to the address you have provided us or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at privacy@mbldstudio.com.